This tries to integrate the goals of an organisation with employee aspirations through various employee-oriented programmes, like redressing grievances promptly, instituting proper disciplinary measures, empowering people to decide things independently, encouraging a participative culture, offering constructive help to trade unions etc.
i. Grievance redressal: A grievance is any factor involving wages, hours or conditions of employment that is used as a complaint against the employer. Constructive grievance handling depends first on the manager’s ability to recognise, diagnose and correct the causes of potential employee dissatisfaction before it converts into a formal grievance.
ii. Discipline: It is the force that prompts an individual or a group to observe the rules, regulations and procedures, which are deemed necessary for the attainment of an objective.
iii. Teams and teamwork: Self-managed teams have emerged as the most important formal groups in today’s organisations. They enhance employee involvement and have the potential to create positive synergy. By increasing worker interaction, they create camaraderie among team members.
