The boundaryless organisation :
In a boundaryless organisation, the boundaries that typically separate organisational functions (production, marketing, finance, etc.) and hierarchical levels are reduced and made more permeable. Cross-functional teams are created and used widely. Employees are encouraged to get rid of “It is not my job” kind of attitudes. The focus, instead, is put on defining the job in a flexible way, keeping the best interests of the organisation in the background.
Reengineering :
Reengineering brings about a radical, quantum change in an organisation. It requires organisational members to rethink what work should be done, how it is to be done and how to best implement these decisions. Reengineering is achieved in several ways:
- Specialised jobs are combined and enlarged.
- Each person’s job is made more interesting and challenging. Supervisory checks are reduced. Employees are allowed to oversee their own work.
- Workers are made collectively responsible for overall results rather than individually responsible for just their own tasks.
- The primary focus is on the customer and building an organisation structure that is production friendly. Workers are empowered to use more decisionmaking authority while carrying out work in small teams.
